Using The Activity Timeline In Microsoft Dynamics CRM

Creating an activity timeline in a record is useful in several ways. It allows you to view activities that have been performed in the past and edit them. You can also sort the timeline by date or create a report with a list of the activities that have taken place in the past month, quarter, or year.

Set Up ASort Date

One of the best features of the jira resource management is the ability to sort your activities in a customized manner. Using the Sort date attribute, you can configure the Timeline to display your most important records in the order of their creation. Having the right sorting conditions configured in advance will ensure that your data is displayed in the most effective manner possible.

There are several ways to sort your activities. For example, you can sort by the last modified date or the due date. You can also choose to order your activities by their logical relationships – for example, by the owner of the record or the main record holder. This can be a great way to organize and manage your tasks and records, as well as improve the user experience for the end users.

The sort date attribute has some limitations. It only affects contact and account records within the Dynamics 365 applications. Also, you cannot configure the sortdate attribute for letter and fax activities.

Create AReport On The List Of Activities In The Past One Month

When creating a report on the list of activities in the past one month, quarter, or year, there are several things to consider. One of these is the amount of data you have to include. If you have too much, your report may not load. The number of fields you need for a good sized report can be as high as 20. You should also consider the size of the data you want to present. A bar, line, area, or combination chart can be used for this purpose.

What is the smallest amount of data you can include? If the report contains more than 99 values, you will need to use the reports tool. To find out, go to your dashboard and select Reports. A chart is a good way to display your data, but you should be careful about choosing the wrong type. For example, a pie or donut might not display your data in the most useful way.

Edit Activities InARecord’s Timeline

Microsoft Dynamics CRM offers a timeline feature that lets you view a chronological list of interactions with a customer. This includes calls, notes, emails, and tasks. If you are an administrator, you can enable this feature for all users in your organization, or limit access to it for specific users. Timeline records are displayed using default settings for each activity type. Each record has its own timestamp and dates. It also contains labels and relevant users. In addition to timeline, there are a number of customizable sub activity record types.

You can change these settings by expanding the Activities record settings in the Record settings section. By doing this, you can set the order of commands in the timeline. The icon in the record will also warn you about the activity types available in the timeline. These options include the ability to create a new timeline item, delete an existing one, and add a new card form. Users can also edit the artwork associated with an item.

Manage The Settings In The Timeline

If you want to make the most of the power of the jira resource management, you must manage the settings in this area. The Timeline is a cloud-based service that syncs activities from connected accounts. It can be used at both a Global level and a Relationship level. In the Activity settings section, users can enable and disable activities, records, and other types of information. This can help streamline productivity by quickly choosing the right type of data for your timeline.

When creating a new activity, you can also configure a variety of additional settings. These include custom fields and email options. For instance, you can create a Post from a Timeline record, and set it up to auto-post. When you are creating a timeline record, you can choose from a drop-down list of available activities. These include Posts, Notes, Email, and Appointment card forms. You can also set up filters for these activities. Each record in your timeline includes dates and timestamps, and you can set up labels and other details. When you expand the filter pane, you can sort by column.


Activity Timeline allows users to visualize different types of activities. These include emails, notes, calls, meetings and tasks. The record of an activity can be used as a source object for reports and other . Customized events can also be created and edited to keep the team informed.